We live in amazing times when companies have the freedom and all the possibilities to hire the best talent in the world without the need to relocate those high-performers. Besides, globalization allows businesses to grow at an exponential rate like never before, offering their products and services to consumers from all corners of the world. […]

Today, call centers are far different from those that were around as recently as five to seven years ago. Contact volume keeps growing, customers are becoming more demanding and impatient, while technologies continue to expand, allowing companies to improve their outreach. Still, the prevailing majority of call centers experience the urgent need to decrease turnover […]

“Candidates have so many options today. If a company requires a degree, two rounds of interviews and a test for hard-skills, candidates can go down the street to another employer who will make them an offer that day,” points out Amy Glaser, senior vice president of Adecco Group. This statement perfectly describes the current state […]

The adoption of learning and development practices is often anything but simple for companies with multiple departments. To make training efficient, organizations have to turn their training platform into a scalable, collaborative network that provides individualized learning tied to every employee’s performance. Moreover, in big companies, training platforms also ensure the smooth and quick adoption of […]

For many decades, people used to follow the principle, “Get a college degree, find a job, retire.” The average employee changed two or three jobs at most during their whole career. In most cases, they worked at a company with the belief that their future was secured. The knowledge they acquired at a university combined […]

HR software solutions are used to assist all types of organizations in managing their most crucial asset – their people. For this reason, the HR software market is predicted to grow up to $9.2 billion by 2020. HR software solutions are cloud-based solutions with improved security and mobility streamline recruiting, onboarding, performance tracking, payroll processing, […]

Nowadays, companies work in a very fast-paced business environment. To surpass their competitors and thrive, there’s one vital activity businesses need to engage in: continuous employee training and development. There are two things companies should understand: The brief introductory training an employee receives during onboarding is not enough. Training should be planned and delivered from the […]

According to the Pew Research Center, in 2015, millennials became the largest share of the American workforce. Of course, most HR professionals saw this coming. Much has been written in recent years about the rise of millennial workers and their importance in filling the gap left by retiring baby boomers with recruitment and retention topping […]

Many franchise networks put all their attention to selling new franchises and expect existing franchisees to grow on their own. However, such strategy is known to produce fewer results in the longer term. There is a reason why there is a word “management” in the “franchise management” definition. Growing simply on the initial revenue generated […]

Software Gamification for Onboarding and Training The era of globalization changes the face of businesses throughout the world. Such processes as outsourcing, off-shoring, and telecommuting are no longer out of the ordinary and come in handy in the times of economic recess. But now that our employees are scattered around the globe, new problems appear. […]