Nowadays, companies work in a very fast-paced business environment. To surpass their competitors and thrive, there’s one vital activity businesses need to engage in: continuous employee training and development. There are two things companies should understand: The brief introductory training an employee receives during onboarding is not enough. Training should be planned and delivered from the […]
We are all born different, and this does not change over time. The way we talk, look, learn and perceive the world define us as individuals, and we all have unique sets of attributes. For this reason, a “one size fits all” approach can never be most effective way to train and motivate your employees. […]
Providing the right training for the franchise employees is a key element that leads to business growth that can be seen in many ways: productivity, quality, compliance with standards, employee retention rate, employee engagement, job satisfaction and overall growth of the business. Training and upgrading the owners’ and employees’ skills make a franchise business work, contributing to an improved brand image for the overall franchise, and proving that training is the best investment a business can make in itself.
Now more than ever, companies understand the importance of talent in meeting their business objectives. They’ve seen the strong connection between engagement and company performance and are investing millions each year to recruit, train and retain their employees to keep them happy to keep them longer. However, the marketplace for talent is shifting quickly, making […]
According to the Pew Research Center, in 2015, millennials became the largest share of the American workforce. Of course, most HR professionals saw this coming. Much has been written in recent years about the rise of millennial workers and their importance in filling the gap left by retiring baby boomers with recruitment and retention topping […]
Sales success isn’t magic. It’s the direct result of an organized and well-balanced system comprised of the right people with the right focus who are fully engaged in their work. Studies have shown that salespeople are most engaged when they are conducting core activities, such as talking to prospects or running a presentation. But when […]
Most HR professionals agree that investing in continued training and development of employees is necessary. They know that while corporate development programs can require a significant upfront investment, the training they provide prepares their workers to achieve the company’s performance goals faster and with less expense. Results from Brandon Hall’s 2016 Learning Technology Study suggest that companies […]
Everybody likes playing games these days. Games are fun and exciting, but they can also have an enormous value to businesses. At the same time, mobile phones have become an essential part of both our private time and our workplaces. Many people play mobile games with their family, friends, and even coworkers. The Era of […]
Few sectors of the global economy have grown as fast as the e-commerce industry. In the U.S. alone, annual e-commerce sales have risen from about $136 billion in 2007 to what is expected to top $3.6 trillion by the end of 2017. And, according to a recent New York Times article, the number of people working in e-commerce […]
The rapidly changing nature of work today has ushered in a new, data-driven era in human resource (HR) management and development – fueling the need for intelligent training informed by the power of people analytics. Google is meeting this need for its own workforce with its use of people analytics, which now informs almost all […]
Businesses in almost every industry today are harnessing the power of big data and advanced analytics to identify problems in internal processes and create new efficiencies, rewarding them with significant improvements in performance. We believe that adopting this “analytics mindset” to human resource management can have a similar effect for companies interested in leveraging the […]
According to the most recent Learning Technology Trends Survey by the Brandon Hall Group, almost half of the companies surveyed are actively looking to replace their current learning management system. The number one reason cited by an overwhelming 88 percent is the need for a better user experience. These statistics make a good case re-examining […]
Companies today face a host of pressures when it comes to learning and development (L&D) – and with the influx of younger, less experienced workers, the stakes have never been higher. Shorter attention spans combined with extremely limited time and the need for individualized training are making microlearning a must-have for the future of corporate […]
With the retail industry going through a lot of disruption and innovation, it is critical for every chain, and even for every store to stay on top of all the changes. And in order to be competitive in the age of automation and e-commerce, customer service is playing one of the most important differentiating factors. […]
Microlearning – the delivery of training in short bursts – is an essential part of employee development today. While not a panacea for all training needs, it is critical to meeting the needs of the modern learner. Workers today not only want microlearning opportunities, they need them. And, companies who fail to incorporate these approaches […]
Every employee has his or her unique preferences and learning style, and they all come into a company with differing levels of expertise. When it comes to gamification technologies in learning and development, employees want multiple difficulty levels and explorable content in their training materials. Besides that, many prefer gamification that includes real time feedback […]
In many industries, the workplace of the future will be much different from that of the present. We are moving toward a more diverse, distributed workforce. According to the World Leaders’ Summit in London study, half of the full-time global workforce will consist of freelancers by 2020. Companies like Amazon, Dell and IBM are among […]
Business is like a game. Companies have to be strategic. They have to observe their competition and be able to adjust quickly to constantly changing markets – both for their products and services and for the workforce they rely on. Successful businesses today play the game well. They know how to adapt and more than […]
Nowadays, businesses in almost every industry are working hard to keep up with the rapid pace of changes in technology. Nowhere is this more evident than in the auto industry, where manufacturing technologies are advancing so quickly that finding and training highly skilled workers companies need is a real challenge – one that human resource […]
Employee engagement is driven by a number of factors including management and leadership within a company, career opportunities and enabling infrastructure – whether or not employees have the tools and training to do their jobs well. Conventional wisdom also suggests that while compensation is a motivational factor, it is a less important driver of employee engagement. […]
A study published earlier this year indicates a surprising two percent decline in global employee engagement levels after four years of 2-3 percent annual growth. The study found that globally, only 24% of employees are highly engaged and 39% are moderately engaged. And, a closer look at the results suggests that the conventional wisdom […]
With all the potential AI has to offer, it’s easy to see why many companies are eager to embrace it. Despite the obvious potential benefits of AI, many managers, and their staff view it with a guarded optimism. In its 2016 report, The Promise of Artificial Intelligence, Accenture found that while as many as 84 […]
Validated learning is changing the landscape of learning solutions, and for HR management offers a more powerful way than ever to increase employees’ skills, enhance their performance, and improve retention. Validated learning is an iterative process with the goal of continuous improvement. In validated learning, one learns by trying out an idea and then measuring […]
Demographic changes are driving a greater need for increased productivity in almost every sector of the economy today. With falling birth rates and an aging workforce, companies are increasingly looking toward technology – especially artificial intelligence (AI) – to fill impending gaps in their workforce. AI, in the broadest sense, is the ability of computers […]
Many franchise networks put all their attention to selling new franchises and expect existing franchisees to grow on their own. However, such strategy is known to produce fewer results in the longer term. There is a reason why there is a word “management” in the “franchise management” definition. Growing simply on the initial revenue generated […]
An important trend that we are following in the overall job market is the movement toward the “gig economy.” There are fewer traditional 40-hour a week jobs with large benefit packages and more project-specific roles performed by independent contractors. Workers, especially the Millennial Generation, want more flexibility, room for a better work-life balance, and the […]
According to the latest data from the U.S. Bureau of Labor Statistics, about 20% of Americans aged 65 and older are now working. The last time that happened was in the early 1960’s and sets a new record for older people with jobs. When asked to describe their plans for retirement, 27% of Americans said they […]
Every manager and HR professional is well aware that hiring and retaining the best possible talent is a key driver for business success. This is because a confident and highly motivated staff doesn’t just ensure a more pleasant working environment, it also increases long-term stability, contributes to a quicker achievement of company’s goals, and thus improves […]
Benjamin Franklin knew a thing or two about learning. Revered as one of the founding fathers of America, a consummate politician, scientist, inventor, and philosopher, Franklin is quoted as saying: “Tell me and I forget. Teach me and I remember. Involve me and I learn.” This fundamental truth that real learning comes from involving and […]
Ignore your independent distributors and they’ll go away — it’s sad but true. Distributors who are out of sight and out of mind tend to look for greener pastures. Distributors who are actively engaged, stay engaged, loyal and productive. There’s a data proven tie between motivation and retention. But, let’s face it. Business owners and managers […]
When we think about employee engagement in hospitality, a few things may come to mind. We may think about creating a better working environment for our team, building a more positive workplace culture, or perhaps getting people excited to come to work. These are all worthwhile goals and undoubtedly instrumental to a successful engagement strategy, […]
Tell us the story behind Rallyware. When and why did you create your platform? Who should be using it? Rallyware has gone through a number of modifications that shaped us to become what we are today. We started Rallyware out of an MIT incubator in 2012. The original vision was to build the technology to […]
Engaging and motivating your workforce — it’s not like it used to be With apologies to Bob Dylan, the employee engagement times are a-changin’. Not only are workforce dynamics different now from decades’ past, the best ways to engage, motivate, instruct and connect with your employees are substantially different from as little as three years […]
There are two kinds of great salespeople: Those that are born and those that are made. Did you luck into a nonpareil staff of born-ready, out-of-the-box, great salespeople? If so, congratulations! May we tag along with you on your next trip to Vegas? Because if you’re like the rest of us, you know you need […]
Software Gamification for Onboarding and Training The era of globalization changes the face of businesses throughout the world. Such processes as outsourcing, off-shoring, and telecommuting are no longer out of the ordinary and come in handy in the times of economic recess. But now that our employees are scattered around the globe, new problems appear. […]
Plant the Seeds Now to Grow Millennial Leaders for the Future With more Baby Boomers retiring every day, succession planning is becoming a top priority for many businesses today. Exact breakpoints between the generations vary a bit but suffice it to say that in the next 15 years or so, every Baby Boomer in the U.S. […]
Onboarding, in contrast to orientation, expands over a period usually estimated at 6 to 12 months. This time is crucial in transforming a new hire into a full-fledged employee. There are certain milestones in the whole process which serve as quantum leaps in the new hire’s progress; these are the measurable stages to deliver critical […]
If you’re in the hiring and retention business, you are an investor — in human capital, time, effort, opportunity cost, and hope. Here are seven ways to best protect your hiring investment. Because even if you’ve batted .1000 on every hire you’ve ever made, there are no guarantees your next hire will fill your organization’s current and future needs to a “T.”
Hiring the wrong people for your job openings is an error that compounds over time. Don’t put salad dressing on your breakfast cereal. Let your employees help you out.
Earth Day is all about taking action. With more than one billion people now participating in Earth Day activities each year, it has become the largest civic observance in the world and the perfect time for Samsung and Rallyware to unveil the Climate Superstars Program – a unique and innovative approach to environmental education. Making […]
The same principles you apply to ecommerce also apply to cultivating your top employees. You shop online, right? Pay bills electronically? Most of us do. In fact, more and more, online commerce is changing how retailers can expect to thrive in today’s economy. Business models are changing as a result. Apart from the convenience of […]
High employee engagement is a proven bottom-line driver. But how high can you go?
You watch a little TV/Hulu/Netflix, right? I’ve been known to log an hour or four in front of the high-def color screen, ingesting the comedy/drama/sports/mystery the content providers have to offer. Sometimes, magic happens.
If you read the Society for Human Resource Management’s most recent report on the subject, you might have the impression that all is well with employee engagement in the United States. The report states that about 86% of employees are satisfied at their jobs.
But Gallup’s report presents a more dismal picture—only about 31% of employees are engaged at work.
How employees feel about their work is important, since they spend such a large part of their life in the workplace. A 2013 study by Gallup found that nearly two-thirds of American workers are not engaged in their work, and nearly one-quarter are “actively disengaged.”