February 6, 2019

To generate new leads and grow sales in the fast-paced world, direct selling companies have to meet customers when they are offline or online. As Forbes reports, DS organizations, with their inherently social business model, have the potential to gain a competitive advantage in the Digital Age by meeting customers’ needs “in the spaces in […]

Rallyware
January 24, 2019

The direct selling industry has come a long way in the business world, though it’s still facing numerous challenges, including high turnover rates, poor distributor engagement, and full reliance on non-stop large-volume recruiting practices. In spite of these issues, it’s gradually becoming one of the largest and most vibrant markets that provides entrepreneurial opportunities to […]

Rallyware
December 11, 2018

Today, call centers are far different from those that were around as recently as five to seven years ago. Contact volume keeps growing, customers are becoming more demanding and impatient, while technologies continue to expand, allowing companies to improve their outreach. Still, the prevailing majority of call centers experience the urgent need to decrease turnover […]

Rallyware
October 16, 2018

We’ve heard a lot about employee engagement impacting a healthy, collaborative, and goal-oriented workplace culture as well as overall company productivity. In the world of a multitude of choices for L&D technologies today, a learning platform that is created with the learner in mind is winning the battle against legacy LMS systems that are all […]

George Elfond
George Elfond
October 2, 2018

Big data keeps challenging different industries, and learning and development is no exception. Companies want to be data-driven, but when they start mining data, the difficulty in connecting numbers and statistics to real business KPIs becomes apparent. Even if your LXP (Learning Experience Platform) collects data, it doesn’t necessarily mean you’ll be able to use […]

Rallyware
August 28, 2018

Frontline employees are the core of your customer service. They represent your product, services, and brand to the customers and ultimately influence customers’ satisfaction. Positive personal experiences drive most customers to make a purchase, tell their friends about the purchase and buy it again; but in the age of automation and social media experience sharing […]

Rallyware
August 13, 2018

The adoption of learning and development practices is often anything but simple for companies with multiple departments. To make training efficient, organizations have to turn their training platform into a scalable, collaborative network that provides individualized learning tied to every employee’s performance. Moreover, in big companies, training platforms also ensure the smooth and quick adoption of […]

Rallyware
April 24, 2018

Better performance is always the intended outcome of learning. Alternatively, there can be no learning without actions. We perform some actions, thus we learn. When it comes to employee performance, we talk about actions that drive business results through the effective use of time, knowledge, skills, technology and other resources. Reaching full potential is almost […]

George Elfond
George Elfond