September 11, 2017
The rapidly changing nature of work today has ushered in a new, data-driven era in human resource (HR) management and development – fueling the need for intelligent training informed by the power of people analytics. Google is meeting this need for its own workforce with its use of people analytics, which now informs almost all […]
August 15, 2017
With the retail industry going through a lot of disruption and innovation, it is critical for every chain, and even for every store to stay on top of all the changes. And in order to be competitive in the age of automation and e-commerce, customer service is playing one of the most important differentiating factors. […]
July 27, 2017
In many industries, the workplace of the future will be much different from that of the present. We are moving toward a more diverse, distributed workforce. According to the World Leaders’ Summit in London study, half of the full-time global workforce will consist of freelancers by 2020. Companies like Amazon, Dell and IBM are among […]
July 11, 2017
Nowadays, businesses in almost every industry are working hard to keep up with the rapid pace of changes in technology. Nowhere is this more evident than in the auto industry, where manufacturing technologies are advancing so quickly that finding and training highly skilled workers companies need is a real challenge – one that human resource […]
June 21, 2017
With all the potential AI has to offer, it’s easy to see why many companies are eager to embrace it. Despite the obvious potential benefits of AI, many managers, and their staff view it with a guarded optimism. In its 2016 report, The Promise of Artificial Intelligence, Accenture found that while as many as 84 […]
June 13, 2017
Validated learning is changing the landscape of learning solutions, and for HR management offers a more powerful way than ever to increase employees’ skills, enhance their performance, and improve retention. Validated learning is an iterative process with the goal of continuous improvement. In validated learning, one learns by trying out an idea and then measuring […]
April 11, 2017
According to the latest data from the U.S. Bureau of Labor Statistics, about 20% of Americans aged 65 and older are now working. The last time that happened was in the early 1960’s and sets a new record for older people with jobs. When asked to describe their plans for retirement, 27% of Americans said they […]