For four years, businesses all around the world have worked towards adopting digital transformation practices in their workplace development or customer services. Rob Whiteman, CIPFA CEO, believes that the digital transformation is more than a revamped website, unified communication, a new CRM system, a Facebook profile or giving employees iPads. “It’s fundamentally changing the way organizations […]

Businesses in almost every industry today are harnessing the power of big data and advanced analytics to identify problems in internal processes and create new efficiencies, rewarding them with significant improvements in performance. We believe that adopting this “analytics mindset” to human resource management can have a similar effect for companies interested in leveraging the […]

According to the most recent Learning Technology Trends Survey by the Brandon Hall Group, almost half of the companies surveyed are actively looking to replace their current learning management system. The number one reason cited by an overwhelming 88 percent is the need for a better user experience. These statistics make a good case re-examining […]

Companies today face a host of pressures when it comes to learning and development (L&D) – and with the influx of younger, less experienced workers, the stakes have never been higher. Shorter attention spans combined with extremely limited time and the need for individualized training are making microlearning a must-have for the future of corporate […]

With the retail industry going through a lot of disruption and innovation, it is critical for every chain, and even for every store to stay on top of all the changes. And in order to be competitive in the age of automation and e-commerce, customer service is playing one of the most important differentiating factors. […]

Microlearning – the delivery of training in short bursts – is an essential part of employee development today. While not a panacea for all training needs, it is critical to meeting the needs of the modern learner. Workers today not only want microlearning opportunities, they need them. And, companies who fail to incorporate these approaches […]

Every employee has his or her unique preferences and learning style, and they all come into a company with differing levels of expertise. When it comes to gamification technologies in learning and development, employees want multiple difficulty levels and explorable content in their training materials. Besides that, many prefer gamification that includes real time feedback […]

In many industries, the workplace of the future will be much different from that of the present. We are moving toward a more diverse, distributed workforce. According to the World Leaders’ Summit in London study, half of the full-time global workforce will consist of freelancers by 2020. Companies like Amazon, Dell and IBM are among […]

Business is like a game. Companies have to be strategic. They have to observe their competition and be able to adjust quickly to constantly changing markets – both for their products and services and for the workforce they rely on. Successful businesses today play the game well. They know how to adapt and more than […]

Nowadays, businesses in almost every industry are working hard to keep up with the rapid pace of changes in technology.  Nowhere is this more evident than in the auto industry, where manufacturing technologies are advancing so quickly that finding and training highly skilled workers companies need is a real challenge – one that human resource […]