Leading retail companies know that their frontline employees are key players in delivering outstanding customer service. If a brand fails to do so, even the most brilliant advertising techniques and high-quality products won’t save the day. Why? Let’s […]
Operating in the airline industry is tough. When one former airline CEO was asked about the current and future areas of concern, he jokingly replied, “What aren’t we concerned about?” Even though nowadays, airlines are far more efficient, […]
Onboarding done right has a measurable impact on ROI not only through the increased retention of key talent but also through enhanced productivity and, as a result, improved customer satisfaction. So, following on the question of what it takes […]
Onboarding has always been the focal point of a new recruit’s success—or failure. A number of studies by Deloitte, CEB, HBR have proven the connection between onboarding and workforce retention, productivity, engagement, and motivation. HR and L&D professionals […]
To thrive and prosper in the competitive age, leading companies like Google, Amazon, Uber, and Apple pay much attention to building strong teams consisting of the best talent. They know that every newly joined employee can either help […]
Software Gamification for Onboarding and Training The era of globalization changes the face of businesses throughout the world. Such processes as outsourcing, off-shoring, and telecommuting are no longer out of the ordinary and come in handy in the […]
What is the solution to facilitate the transition of the new hire into a loyal employee? First of all, it lies in the profound understanding of the notion of onboarding.
The what, why, and how of employee onboarding.