Social learning becomes increasingly important in today’s world of corporate training. According to the Brandon Hall Group study, 73% of companies plan to focus even more on social learning over the next year. A report from Bersin by Deloitte states that organizations with at least 10,000 employees spent three times as much on social learning […]

Most HR professionals agree that investing in continued training and development of employees is necessary. They know that while corporate development programs can require a significant upfront investment, the training they provide prepares their workers to achieve the company’s performance goals faster and with less expense. Results from Brandon Hall’s 2016 Learning Technology Study suggest that companies […]

With the retail industry going through a lot of disruption and innovation, it is critical for every chain, and even for every store to stay on top of all the changes. And in order to be competitive in the age of automation and e-commerce, customer service is playing one of the most important differentiating factors. […]