Notice of Information We Collect And How We Use It
Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience in the use of our Services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. “Personal Information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include “aggregate” information, which is data we collect about the use of our Website and our services. Personal Information does include information displayed in your public profile on our Website. You do not have to use Personal Information for your public profile. Any information you do choose to share in your public profile can be accessed by the Leader of the User Group to which you are a Member and Members of those same User Groups. Other Rallyware users outside of your User Groups may access your information, depending on the specific privacy settings set on your account page, when available, or in the applicable User Group.
In order to use substantial portions of the functionality available through our Website, you must first complete the registration form and create a user name and password. If a specific Registered Sponsor provides you access to the Website, the registration steps might be automatically completed for you by that Registered Sponsor prior to you accessing the Website. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service available during registration. Once you give us your Personal Information, you are no longer anonymous to us.
When you activate an account, we collect information such as your name, email address, password, and security questions and answers.
Information We Collect About Website Visitors
We automatically track certain information based upon your use of the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.
By using our Website or our services, you indicate your consent for Rallyware, Registered Sponsors and our affiliates to send cookies to your computer in order to uniquely identify your browser and improve the quality of our services; you may turn off cookies in your browser though, in doing so, some or all of our services may not work. For a description of how cookies work, please see the section entitled “Cookies” below.
Like many websites, we may automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base.
We may link this automatically collected data to Personal Information. IP addresses may be tied to Personal Information to troubleshoot access issues and ban users by IP from certain communities upon appropriate request.
We may use a third-party tracking service that uses log files and cookies, see below, to track non- Personal Information about visitors to the Website in the aggregate. This service captures usage and volume statistics as well as geographical location data to compile usage reports and maps for optimization and troubleshooting purposes.
We may use both session ID and persistent cookies.
A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We may set a persistent cookie to store your password, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Website.
If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as contests or surveys, may be limited.
Clear Gifs (Web Beacons/Web Bugs)
We may employ a software technology called clear gifs, also referred to as web beacons or web bugs, that help manage content on the Website by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to our customers’ Personal Information.
We may use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
We may use Embedded Scripts, which are programming code that collects information about your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third party provider and is deactivated or deleted when you disconnect from the Website. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.
You have the option to provide demographic information (such as college affiliation and preferred language of communication) to us; we encourage you to submit this information so we can provide you a more personalized experience on our Website.
If you visit or use our Website on a mobile device, we may collect information from your device, including device ID, your mobile carrier, and your physical GPS location. We may store and use that information for security purposes (for example, for user verification). We do not share your location information with third parties. Depending on your device, you may turn off location services by going to your device settings.
Once you have established your account on your mobile device or computer, we may collect information we receive from your mobile device or computer, such as your device’s type, number, and the serial number of its chip.
Use of the Website on a mobile device may allow your mobile carrier or other access provider to view data that appears on the device as a result.
Information We Collect To Respond To Your Choices and Requests
In order to use some features of this Website, you must first complete the registration form and create or use a user name and password. If you are accessing a Co-Branded Subdomain, the registration steps might be automatically completed for you by that Registered Sponsor prior to you accessing the Website. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service. We use this information to contact you about the services on our Website in which you have expressed interest.
If you choose to create a public profile on the Website, we may collect other users’ comments about you in our feedback area.
Surveys, Contests or Promotion
We may provide you the opportunity to participate in surveys, contests or promotions on our Website. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor website traffic, or to personalize the Website (in the case of anonymous information collected in surveys), and to send participants an email newsletter.
If you choose to use our referral service (if available) to tell a friend about our Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Rallyware stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at www.rallyware.com/contact to request that we remove this information from our database.
Public Message Areas
If you choose to post messages in our forums or other public message areas, or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
Depending on the specific privacy settings for each of your User Groups or the Co-Branded Subdomain, if applicable, some or all Members of your User Group and/or other members of the Website may see information posted on the discussion boards, comment sections, your user Profile, and other areas. Please exercise caution in posting personal information in publicly accessible areas and be aware that we do not have control over what other users choose to do with content you share with them.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with the Terms of Service.
Communication from Registered Sponsors
Pursuant to specific Service Agreements with Registered Sponsors, all communication to the users of some or all of the Co-Branded Subdomains will come from the Registered Sponsor and not from us or our other third-party affiliates. Rallyware is not responsible for the content and management of such communications from Registered Sponsors.
Communication from Us or the Website
Special Offers and Updates
We may occasionally send you information on products, services, special deals, and promotions provided by Rallyware. You can sign up for these emails from us on our registration page or other parts of the Website.
Registered Sponsors may send you updates and other information. Pursuant to specific service agreements with co-branding partners, all offers to the users of some or all of the Co-Branded Subdomains will come from the partners and not from us or our third-party affiliates. Rallyware is not responsible for the content and management of such communications from Registered Sponsors.
Out of respect for your privacy, we provide you with the option not to receive communications from Rallyware. Please see the “Choice and Opt-out” section.
If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by messages on the Website or by email. We will never contact you by telephone unless you specifically agree to it. You may contact customer service at firstname.lastname@example.org.
We may store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We may tie your Personal Information to information in that profile.
We share your profile with third parties in aggregate form only. For profiles associated with Co-Branded Subdomains or areas of the Website, the Registered Sponsors managing and/or affiliated with those websites or areas of the Website may specify additional constraints and/or parameters of sharing your profile with third parties they are affiliated with. We will not share profile data collected from the Co-Branded Subdomains or areas of the Website unless agreed to by those Registered Sponsors.
Conditions Under Which We Share Information
Aggregate Information (Non-Personally Identifiable)
We may share aggregated demographic information about our user base with our affiliates and advertisers. This information does not identify individual users. We will not share aggregated demographic information about the user base of Co-Branded Subdomains or areas of the Website managed and/or affiliated with external Registered Sponsors unless agreed to by those Registered Sponsors.
Third Party Advertisers
The ads appearing on this Website are delivered to users by our advertising affiliates. We share Website usage information about users with our advertising affiliates for the purpose of targeting our Internet banner advertisements on this Website.
The advertising relationships explained above do not apply to Co-branding Subdomain or areas of the Website managed and/or affiliated with external Registered Sponsors. We will not display ads or share usage information received from users of the Co-branding Subdomain with our advertisers unless agreed to by those Registered Sponsors.
For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please email@example.com.
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
Personal Information provided by you on Co-Branded Subdomains and/or communities affiliated with specific Registered Sponsors or other users, may be shared with the Registered Sponsors or users or affiliated companies, including advertisers.
Choice and Opt-out
We may provide you the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes, when we ask for this information. We may not provide an opt-out option in some Co-Branded Subdomains.
Some communications from us or our Registered Sponsors may include task reminders, feature announcements, and other types of communications. You may choose to receive all, some, or none of these emails through the notification preferences feature in your profile and/or by contacting us at firstname.lastname@example.org. If you no longer wish to receive our promotional communications, if any, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at email@example.com.
We will never contact you by telephone unless you specifically agree to it. On some Co-Branded Subdomains or areas of the Website, Registered Sponsors and Leaders of User Groups may choose to contact you by telephone if you provide them with your telephone number (for example, you might be contacted and asked to clarify the correct email address in case the one you provide to the system is not accessible).
Links to Other Websites
The Website contains links to other websites that are not owned or controlled by Rallyware. Please be aware that we are not responsible for the privacy policies of such other websites.
California Residents – Your California Privacy Rights
Access to Personal Information
If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org.
Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online – for example on blogs, discussion forums, or other community posting or social networking websites – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Information Security and Unauthorized Access
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
You are responsible for safeguarding your login information such as your username and password combination. Make sure your computer is protected with appropriate antivirus software that includes anti-malware software and make sure you are running up-to-date versions and continually getting updates. Treat your mobile device just like you would your computer.
If you notice suspicious account activity, or if your computer or mobile device is lost or stolen and you believe there is a reasonable chance of a misuse of your Rallyware login credentials, please contact us immediately at email@example.com. See the “Limitation of Liability” section in Terms of Service for a statement limiting our liability in case of misuse.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
Children Under 13
Our Website is not directed to people under 13 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at email@example.com. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.
Terms of Service
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
Effective Date: July 2, 2013