velofix is one of the fastest growing franchises in the US. It is a mobile bike shop that provides its customers with a wide selection of bicycle tune-up and repair services on demand.
Adam Kourakis, the Manager of Franchise Support and Operations at velofix, says that “Time is our biggest challenge. We built a really robust training program from the start. But we also knew that at some point, we would have to move our existing training materials into an online platform that would save us time.” velofix needed training that is clear, engaging, easily accessible, and covers a lot of material.